Protecting the privacy of our customers

Air Jamaica Vacations respects the privacy of its customers. Your personal information is collected online to provide you with the most personalized service possible. The information is used to contact customers when necessary and as protection from fraud and illegal activity. This document outlines the type of information collected, how it is used, as well as your role in protecting and correcting personal information provided to Air Jamaica Vacations via this website. Air Jamaica Vacations reserves the right to amend or update this policy at any time in its sole discretion without notice to users. All updated policies will be published. We encourage you to review our Privacy and Security policies whenever you visit our website so you will always understand how your information will be used.
 
 
What personal information is collected by Air Jamaica Vacations

Air Jamaica Vacations collects data on user and site activity, including pages accessed, domains, browsers and locations. Return e-mail addresses from users who send e-mail to any of the e-mail addresses listed on our site are also stored. On-line members can choose to provide destination preferences as well as other personal information that will be used primarily to provide quick service without having to re-enter information. 

 
Use of Cookies

We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. A user will be able to utilize our web site without cookies. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.

We may use cookies when you visit our Web site and request documentation or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labeled "Please remember my profile information" when submitting information or communicating with us. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent. To find more information about cookies, if you are using Microsoft Internet Explorer® as your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm?RLD=291&OAC= or if you are using Netscape Navigator® as your browser, go to the Netscape Web site at http://home.netscape.com/security/basics/privacy.html#cookies 

 
In order to complete an online booking, users must provide the following information:

• Name
• Mailing address
• E-mail address
• Telephone number
• Password (to access an existing online booking)
• Seating and meal preferences (optional)  
• Frequent flyer information (optional) 
• Credit card details - including expiration date (confidential) 
• Vacation details including flight itinerary
• Names and ages of all travelers

Information gathered in "Sign Me Up" form for Special Offers 

• Name 
• E-mail address 
• Mailing address 
• Zip Code
• City
• State
• Country
• Birthday

How Air Jamaica Vacations uses this information

Your username and password is used for personal identification. E-mail addresses provided for booking are used to contact customers for customer service, if necessary, and also to send booking confirmations. E-mail addresses provided by frequent flyers are used to send account information and possibly notification of special offers. Users registered to receive special promotion notifications will have such information sent to the specified e-mail address. Return e-mail addresses are used solely to respond to e-mails received and not for any other purpose. The personal information provided in the booking area is used for registration and reservation purposes.

We may use the profile information provided for marketing purposes. Air Jamaica Vacations will not disclose your personal information provided to us on-line outside the boundaries outlined in this privacy notice without prior permission.

Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new promotions, announcements, specials, etc. If you would like to opt-out of being notified, please contact us via e-mail at optout@AirJamaicaVacations.com, or at our mailing address given at the end of this Privacy Statement.

Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our products or services  
 

Who has access to your personal information

Only you and Air Jamaica Vacations staff who have a "genuine business interest" can see any personal information you submit on this web site. By "genuine business interest," we mean:

• Customer service. For example, if you send a request through our website, support representatives need to see that request in order to cater to your needs.
• Maintaining the site. Sometimes our technical staff may view data in the course of their work.
• Research and marketing. In order to keep improving our services, we compile data from users of this site.

Air Jamaica Vacations reserves the right to share certain personal information with its partners or affiliates (e.g. hotels, car rental companies and promotional groups) on terms that Air Jamaica Vacations believes reasonable to safeguard the integrity and privacy of your information. Such affiliates may use the information for research or marketing purposes. Air Jamaica Vacations shall not be liable for misuse of information in respect of such access.

If we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses). 
 

Accessing your personal information

On-line members may access and update their personal information provided to our booking site by signing into their user profile accounts using their username and password. All other personal information must be updated by contacting an Air Jamaica Vacations office.


Other points to note about your privacy

You are solely responsible for maintaining the confidentiality of your password and private account information. Be extremely careful with such information especially when on-line. Air Jamaica Vacations may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Air Jamaica Vacations and/or its affiliates Limited, or when we have reason to believe that disclosing such information is necessary to identify or bring legal action against a person who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. 
 

Air Jamaica Vacations Security Policy

Air Jamaica Vacations is committed to utilizing and promoting reasonable information practices and ethical data management over the Internet. To prevent unauthorized access, disclosure and misuse of personal information collected online, we have implemented physical and electronic measures to safeguard and secure such information in accordance with our privacy policy.

Our e-commerce booking site uses a secure transaction environment. The transmission of specific booking information to Air Jamaica Vacations via our booking site is protected by secure server technology (indicated in your browser by a padlock or key icon), which provides authentication (assuring your browser that your data is being sent to the correct secure server), encryption (encoding the data so it can only be read by that secure server), and data integrity (confirming that the data has not been tampered with). Encryption prevents your information from being intercepted.

Sharing your password means enabling an external party to access your personal information. We strongly encourage you not to share your password with anyone.

Use of IP Addresses: An IP address is a number that's automatically assigned to your computer by your Internet provider whenever you're surfing the Web. When you requests pages from our sites, our servers log your IP address. We collect IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our Site. We do not link IP addresses to anything personally identifiable, which means that your session will be logged, but you are anonymous to us. We may use your IP addresses in cooperation with your Internet provider to identify you if we feel it is necessary to enforce compliance with our Terms of Use or to protect our service, Sites, customers, or others.